Privacy & Security

95bet App Privacy Policy – Your Data Is Safe With Us

Protecting your personal information is our top priority. This page clearly explains how 95bet app collects your data, how it is used, and how it is kept secure.

Last Updated: January 2026

95bet App's Commitment to Data Protection

We back up our commitment to your privacy not just with words, but with every technical measure we put in place.

256-bit SSL Encryption

Every transaction and piece of personal information you share is protected by bank-grade 256-bit SSL encryption. No outside party can read or alter your data.

Never Sold to Third Parties

95bet app never sells your personal information to advertisers or third parties. Your data is used solely for the purpose of providing our services.

KYC Data Protection

NID, passport, or other documents submitted for identity verification are stored on encrypted servers and accessible only to authorized personnel.

Retention Period Defined

We do not retain your data indefinitely. After account closure, data is kept for a maximum of 5 years as required by legal obligations, then securely deleted.

24/7 Security Monitoring

Our security team monitors systems around the clock. Any unusual activity is detected and acted upon immediately, and the user is notified.

Your Data, Your Control

At 95bet app, you can view, correct, or request deletion of your personal information at any time. You have full control over your data.

01

Introduction & Scope

95bet app ("we", "our", "platform") operates a trusted online betting and gaming service for users in Bangladesh. This Privacy Policy ("Policy") provides a full account of what personal information we collect, why we collect it, how it is used, and how it is kept secure.

By using the 95bet app website or mobile app, you are considered to have read and agreed to this Privacy Policy. Please read it carefully before creating an account.

Important: This Privacy Policy applies solely to the 95bet app platform itself. Third-party payment gateways and external services operate under their own privacy policies, for which 95bet app bears no responsibility.

As used in this policy, "personal information" refers to any data that can directly or indirectly identify you — including your name, mobile number, email address, national ID number, IP address, or transaction details.

02

What Information We Collect

95bet app only collects information that is necessary to deliver its services properly and keep your account secure. There are three main sources of data collection:

Directly From You

  • Registration Details: Full name, mobile number, email address, date of birth.
  • KYC Documents: Copy of National ID (NID), passport, or driving licence.
  • Payment Information: Mobile banking number (bKash, Nagad, Rocket), transaction ID.
  • Contact Information: The content of messages or complaints sent to the support team.

Automatically

  • Device Information: Device type, operating system, browser version.
  • Log Data: IP address, login timestamps, and page visit history.
  • Betting Activity: Events wagered on, amounts, and outcomes.
  • Cookies & Tracking: Session cookies, preferred language, and settings.

From Third Parties

  • Transaction verification data from the payment gateway.
  • Risk assessment data from fraud prevention services.
Data Type Source Mandatory?
Name & Mobile Number Registration Form Yes
Email Address Registration Form Yes
NID / Passport KYC Verification For Withdrawals
Payment Account Deposit/Withdrawal Yes
IP Address Automated Automated
Betting History Platform Activity Automated
03

How Your Information Is Used

95bet app uses your information for specific, defined purposes only. No data is processed unnecessarily. Each purpose for which we use your information is clearly set out below:

  • 1
    Account Management: Completing registration, verifying login, and keeping your account secure.
  • 2
    Payment Processing: Processing deposit and withdrawal requests securely and preventing fraud.
  • 3
    Identity Verification (KYC): To verify your identity for legal compliance and anti-money laundering purposes.
  • 4
    Customer Support: Responding to your questions, complaints, or requests and resolving any issues you may have.
  • 5
    Personalized Experience: Showing relevant bonuses and offers based on your preferences and activity.
  • 6
    Security & Fraud Prevention: Detecting suspicious activity, multiple accounts, or bot usage.
  • 7
    Legal Compliance: Meeting regulatory requirements and fulfilling legal obligations.
  • 8
    Service Improvement: Analyzed to improve platform performance and enhance the user experience.
ℹ Info: 95bet app does not share your data with third parties for marketing purposes. If we send our own promotional emails or SMS messages, you can unsubscribe at any time.
04

Who We Share Your Data With

95bet app does not sell your personal data. However, there are limited circumstances where sharing information with specific parties may be necessary. Each case is explained in detail below:

Payment Processors

Only the information necessary to process transactions is shared with mobile banking services such as bKash, Nagad, and Rocket. This information is governed by their respective privacy policies.

Technology Service Providers

Third parties used for hosting, cloud storage, or cybersecurity services are bound by strict data processing agreements. They are not permitted to use your information for their own purposes.

Legal Authorities

Information may be shared in response to a court order, regulatory investigation, or lawful request from a law enforcement authority. In such cases, we provide only the specific information requested.

⚠ What we never do: Your information is never sold or rented to advertising companies, data brokers, or unrelated third parties. This is against the core principles of 95bet app.
05

Security Measures

To protect your data, 95bet app employs industry-leading security technology. Our security framework is multi-layered — if one layer is compromised, the others remain active.

Technical Security

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): Mobile OTP verification is required at every login.
  • Firewall & DDoS Protection: Server-level attack prevention measures.
  • Data Masking: Sensitive portions of stored data (such as card numbers and NID) are masked.
  • Regular Security Audits: Regular penetration testing conducted by independent third parties.

Administrative Safeguards

  • Only authorized personnel are permitted to access sensitive information.
  • Staff receive regular data protection training.
  • A log is maintained for every access and reviewed on a regular basis.
  • In the event of a data breach, affected users will be notified within 72 hours.
Your Role: No matter how strong the platform's security is, it is essential that you keep your password strong and never share it with anyone. If you notice any suspicious activity, report it immediately to support@95betapp.net.
06

Data Retention & Deletion Policy

95bet app does not retain data beyond what is necessary. A specific retention period is defined for each category of information.

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal Obligations
Transaction Records 7 Years Financial Regulatory Guidelines
KYC Documents 5 years after account closure AML/KYC Laws
Support Conversations 3 Years Service Improvement
Log Data (IP, Session) 1 Year Security Analysis
Marketing Preferences Until Unsubscribed User Consent

Once the retention period expires, data is automatically deleted or anonymized through secure methods so that you can no longer be identified.

07

Your Data Protection Rights

As a 95bet app account holder, you have the following rights over your personal data. To exercise any of these rights, email us at support@95betapp.net.

Right to Access The right to know what information we hold about you and to receive a copy of it.
Right to Rectification The right to request correction of any inaccurate or incomplete information.
Right to Erasure The right to request deletion of your data beyond what is legally required to be retained.
Right to Restrict Processing The right to request that processing of your data for specific purposes be restricted.
Data Portability The right to receive your data in a structured, portable format.
Right to Object The right to object to the use of your data for specific purposes.
ℹ Request Process: Send any data-related requests to support@95betapp.net. We will respond within 30 business days. Requests cannot be processed without identity verification.
08

Cookies & Tracking Technologies

The 95bet app website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions correctly.

Cookie Types

  • Essential Cookies: Required to maintain login sessions and ensure security. These cookies cannot be disabled.
  • Functional Cookies: Remembers your language preference, theme settings, and other preferences.
  • Analytics Cookies: Analyzes which pages are visited most frequently and how users interact with the platform.
  • Security Cookies: Used to detect fraudulent activity and bots.

Cookie Controls

You can disable non-essential cookies through your browser settings. However, doing so may limit certain features on the platform. In most browsers, this can be managed under Settings > Privacy > Cookies.

Mobile App: The 95bet app mobile app uses device storage instead of browser cookies. You can clear this data by wiping the cache and data from within the app's settings.
09

Protection of Minors' Data

95bet app strictly does not provide services to anyone under the age of 18. Our platform is exclusively for adults, and age is verified through date of birth confirmation at the time of registration.

If we become aware that a minor's information has entered our system, that information and the associated account will be immediately closed and all data will be deleted.

⚠ A note for parents: If you suspect your child has created an account on this platform, please contact us immediately at support@95betapp.net. We will resolve the matter promptly.
10

Changes to Privacy Policy

95bet app reserves the right to update this Privacy Policy as needed. When significant changes are made, we will notify users through the following methods:

  • A notification will be sent to your registered email.
  • A pop-up notice will be displayed when you log in to the platform.
  • The "Last Updated" date at the top of this page will be changed.

Continued use of the 95bet app after any changes takes effect will be considered acceptance of the updated policy. If you do not agree to the new policy, please withdraw your balance and notify our support team before closing your account.

11

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to our data protection team:

  • Email: support@95betapp.net
  • Live Chat: Via the chat widget on our website or app, 24/7.
  • Response Time: Via email within 3 business days; via live chat, typically within 30 minutes.
Our Commitment: At 95bet app, your privacy is more than a policy — it is a core principle of how we operate. Earning and maintaining your trust is our highest priority.
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